Tefter

Invoices

How to correct or cancel an issued invoice on Android

An issued invoice can't be changed; it's corrected with a credit note.

By law an issued invoice can't be changed or deleted. A mistake is corrected with a credit note that cancels the invoice; then you issue a new one.

  1. 1Open the invoice

    Under “Invoices” open the invoice you're correcting.

    Step 1: Open the invoice
  2. 2Cancel it

    Tap “Cancel invoice” and confirm.

    Step 2: Cancel it
  3. 3Issue the credit note and a new invoice

    Issue the credit note: the invoice is marked cancelled and the KPO book is reduced. Then create the correct invoice; “Duplicate” keeps the items.

    Step 3: Issue the credit note and a new invoice